Everything you need to know about group buying, imports, payments, and delivery at Mustard Imports Kenya
Mustard Imports is a Kenyan group-buying platform based in Nairobi CBD. We help individuals and businesses source household items, kitchenware, electronics, and general merchandise at wholesale prices from China, Turkey, Dubai, and India. By pooling orders, our customers save 30-50% compared to buying individually.
Every product has a Minimum Order Quantity (MOQ) set by the factory. Instead of one person buying 50 units, we pool orders from multiple buyers until we reach the MOQ. Once the group is full, we place the order. You can join with as little as 1 unit — there's no individual minimum.
Group buys typically take 3-5 weeks from when the group fills to when products arrive at our Nairobi warehouse. The exact timeline depends on the source country: China sea freight takes 4-6 weeks, Dubai 2-3 weeks, Turkey 3-5 weeks, and India 2-3 weeks.
We accept M-Pesa — both STK Push (instant) and Paybill. Payment is only collected when the group buy is confirmed and ready to close. For Pay & Pick items, you pay before pickup.
Yes! Our office and pickup point is at Reli-Coop House, 1st Floor F71, Charles Rubia Lane, Nairobi CBD. We're open Monday through Saturday, 9am to 5pm. You can pick up orders, see samples, or talk to our team in person.
Group Buy: Join others to reach the factory MOQ. Cheaper prices but wait 3-5 weeks. Ideal for bulk orders. Pay & Pick: Items already in stock at our Nairobi warehouse. Buy instantly and pick up same day. Higher per-unit price but no waiting.
Yes! We deliver to all major towns and cities across Kenya via courier partners. Delivery costs start from KSh 300 and are calculated at checkout based on your location and order size. Delivery takes 2-5 business days after dispatch.
Contact us within 48 hours of receiving your order at sales@mustardimports.store or call +254 724 028971. We'll arrange a replacement or full refund. We stand behind every product we source.
Absolutely! Use our MOQ Request form to tell us what you're looking for. If there's enough interest from other buyers, we'll add it to our sourcing list and open a new group buy.
Once your order ships, you'll receive a tracking number via SMS and email. Visit our Order Tracking page to check the status anytime.
No. Creating an account at Mustard Imports is completely free. You only pay for the products you order.
Email us at sales@mustardimports.store, call +254 724 028971, or visit our office at Reli-Coop House, 1st Floor F71, Nairobi CBD. We're also on Instagram, Facebook, and TikTok.
Last updated: July 2026